How are products delivered?
All our products are made to order with our German Manufacture partners and most are delivered as flatpack products, some products such as solid pieces and kitchens are delivered assembled from Germany.
For products that are flatpack they will come with full step by step instructions to fully assemble your products.
Which Options do I have?
In a lot of cases fitting and assembly is free, however if it is not included you can either assemble yourself or we can arrange this on delviery for an additional fee.
How do I know if assembly is included?
Assembly & Fitting is included as free in the following situations:
Wardrobes – Purchase over €1000 (applicable to each wardrobe seperately)
Furniture – Purchase over €5000 (total order excluding kitchens and wardrobes)
Kitchens – Always included
Option 1 - Self Assembly
If you choose to self assemble the products you must highlight any missing parts within 14 days of delivery. Any damage done from miss-assembly is not covered under warranty.
Please take extra care and as always read the instructions and take your time.
Please read our self assembly tips
NOTE: If assembly is needed after delivery there will be an additional cost for the extra travelling depending on location. Please contact us for more info.
Option 2 - We ASSMBLE & FIT
If you choose this option a member of our team will call you to arrange a suitable time for assembly/fitting that will be the same day as delivery. The team will then assemble and fit all products as agreed on arrival, they will ensure all packaging is removed and that your products and home are left in perfect condition. The team will also check with you to ensure your are 100% satisfied with the products and service.
Our expert teams fit and assemble products across Ireland, so in order for us to meet all our deadlines we have a strict cancel policy once booked. Our team will call to arrange a suitable time for you, however if this is cancelled on the day or nobody is available to open the premises at the agreed time then the full fee is charged (There are no exceptions to this rule). To rearrange the fitting and assembly fee would be required again.
These strict terms are in place as our teams will have loaded our vans and planned a route around your home to ensure as many customers get their products the same day as possible. If one customer cancels then the team will have to unload your products multiple times during the day as well as unloading that evening in our warehouse.
Therefore please ensure you are available at the agreed time and if not please cancel as soon as possible
Full terms can be found here
Note: For wardrobes fitted free of cost as agreed, the same terms apply.
The is a 12 month guarantee on all work.
CONTACT US FOR MORE INFORMATION
Unit 1 Johnstown Business Park, Waterford, Ireland, X91 CX47